Time Tips to Boost Your Small Business Productivity

Small Business Productivity

As a small business owner, the #1 item on your wish list most days is probably another hour or two in the day. But experts say that actively deciding and managing how you spend your time can expand your days in ways you haven’t imagined.

You already know that small business owners have some unique ch…

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Wronged, Wrong or Difficult Customers: What Do You Do?

How to Apologize to Customers

We’ve all been taught that the customer is always right. It’s a long-held, sound business philosophy—or is it? More about that later…

No matter how committed your employees are or how sterling your service is, there will be times when you drop the ball and disappoint the customer. Hopefully, those ti…

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Making the Most of Customer Feedback

Maximizing Customer Feedback

Have you ever thought you knew how you were doing but then got some unexpected feedback that absolutely stopped you in your tracks?

As a small business owner, you could be vulnerable to this phenomenon. Let’s face it: You’re so busy running the business, solving problems, and uncovering new opportuni…

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To Be or Not To Be…A Franchisee? That is the Question.

When to Consider Franchise

While some media reports claim that franchising is ‘hot,’ the real 411 on franchising is probably a little more mixed. Reporting from Entrepreneur, recently featured on cnbc.com, says that the franchise universe is optimistic, but cautiously so.

The good news is that according to the IFA’s annual Fra…

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How Do You Decide Between Leasing or Buying Space for Your Business?

Lease vs Buy Small Business Space

If your small business is growing and you’ve been leasing office space for a while, you may be tempted to buy. But, don’t assume that buying real estate makes sense for all businesses all the time. Before you leap, consider whether leasing or buying offers the better business case for your business.…

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